Privacy Policy

Last updated: 23-June-2026

At By Dejaa, we respect your privacy and are committed to protecting the personal information you share with us. This policy explains what we collect, how we use it, and your choices.

Information we collect
When you place an order or contact us, we may collect your name, delivery address, phone/WhatsApp number, email address (if provided), and order details. When you browse our site, we also collect limited technical information such as your device type and the pages you visit, through cookies and basic analytics.

How we use your information
We use your information to process and deliver your orders, confirm orders by call or WhatsApp, provide customer support, share updates about new arrivals and offers (only if you’ve opted in), and improve our website and service.

Order confirmation calls / messages
Because we offer Cash on Delivery, our team may call or message you on WhatsApp to confirm your order and delivery address before dispatch. This helps us make sure your order reaches you correctly.

Sharing your information
We do not sell your personal information. We share it only with the partners needed to fulfil your order — for example, our delivery/courier partner — and only the details required to deliver to you. We may also share information where required by law.

Cookies
Our website uses cookies to keep your shopping cart working and to understand how visitors use the site. You can disable cookies in your browser, though some features may not work as expected.

Data security
We take reasonable steps to keep your information safe. While no online service can be completely secure, we work to protect your data against unauthorised access.

Your choices
You can ask us to access, update or delete your personal information, or unsubscribe from our messages at any time. Just contact us using the details below.

Contact us
For any privacy questions, reach us at info@bydejaa.com or WhatsApp 0311-1102034.