Let's Talk About Jewellery
Questions about a piece, your order, or delivery? We usually reply within a few hours.
Contact Information
We’re always happy to help. Message us anytime. WhatsApp is the quickest way to reach us, and we usually reply within a few hours during working days.
Location
Based in Karachi · Delivering all across Pakistan
Email Us
info@bydejaa.com
Call Us
0311-1102034
Drop Us a Message
FAQs
Common Questions
Can’t find your answer? Message us directly and we’ll help.
Do you offer Cash on Delivery?
Yes, Cash on Delivery is available nationwide across Pakistan on orders above Rs. 2000, but you have to pay the advance delivery charges.
How long does delivery take?
Orders are processed within 1–2 working days. After dispatch, delivery usually takes: Major cities (Karachi, Lahore, Islamabad, etc.): 2–4 working days Other cities and remote areas: 3–7 working days Delivery times are estimates and may vary slightly due to courier schedules, weekends, holidays or weather.
Do you offer free delivery?
Yes, we offer free delivery on all orders over Rs. 2000.
Can I return or exchange a product?
Yes, but it has some conditions. To read all the conditions, go to https://bydejaa.com/return-refund-policy/
